FAQ

What is GATEGUARDX?

GATEGUARDX is a smart access control system that uses license plate recognition technology to automatically open gates for authorized vehicles. It helps businesses and residential users improve security and reduce gate operating costs.

How does GATEGUARDX work?

GATEGUARDX uses cameras to scan license plates as vehicles approach. If a plate matches the authorized list, the gate opens automatically. Events are stored locally on the server and optionally in the cloud for tracking and reporting.

Does GATEGUARDX rely entirely on the cloud?

No, GATEGUARDX only relies on the cloud for storing events and managing the authorized list. All core functions, including gate control and license plate recognition, are handled locally.

What hardware is required for GATEGUARDX?

You will need:
A gate (sliding, swinging, or another type)
Cameras for license plate recognition
A smart gate controller
A server for local processing

All required hardware except the gate is included in our packages. If you need help choosing a gate, we’re happy to assist.

Is hardware setup included in the price?

No, hardware setup is not included. You can hire a local contractor or handle the installation yourself, as the process is straightforward.

What does the monthly subscription cover?

The monthly subscription includes:
- GATEGUARDX software
- Cloud storage for events (optional)
- Management of the authorized list
- System updates
- Support

A 2-year commitment is required for the listed subscription pricing.

How much does GATEGUARDX cost?

Reach out to get pricing.

What is the minimum commitment for the subscription?

A minimum commitment of 2 years is required for the listed pricing.

What happens to the data collected by GATEGUARDX?

All data is stored on the local server and optionally in the cloud. Depending on your plan.

Can GATEGUARDX handle damaged or dirty license plates?

Yes! GATEGUARDX uses continuous scanning technology, capturing plates 30 times per second, ensuring high accuracy even with damaged or dirty plates.

Is GATEGUARDX compatible with my existing gate?

Yes, GATEGUARDX can integrate with most sliding, swinging, or other automatic gates. If you’re unsure, contact us, and we’ll help assess compatibility or recommend a gate that fits your needs.

Can GATEGUARDX work without the internet?

Yes, GATEGUARDX can function without the internet for core operations like gate control and license plate recognition. However, the internet is required for cloud-based features like event storage, reports and analytics.

Can I use GATEGUARDX for residential purposes?

Absolutely! For residential users, GATEGUARDX offers an anonymous mode that doesn’t store any data, ensuring complete privacy.

What happens if there’s a power outage?

GATEGUARDX hardware and software can be configured with fail-safe options, such as manual overrides or backup power systems. Contact us to discuss specific solutions.

How quickly will I see a return on investment (ROI)?

Most businesses see ROI within a month due to savings on guard salaries and improved efficiency.

How do I get started with GATEGUARDX?

Contact us for a free consultation. We’ll assess your needs, recommend the best package, and guide you through the installation process.

What is the “License for Life” option?

This is a one-time purchase of GATEGUARDX software. It includes lifetime use of the system without any recurring subscription fees. The system operates entirely locally, with no cloud dependency.

What’s included in the “License for Life” option?

- Lifetime software license for GATEGUARDX
- 5 years of software updates to ensure optimal performance