- Do we have to replace our gate?
- No. GateGuardX adds a camera and a small controller to the gate you already have, no construction, and it's fully reversible.
- How do guests and deliveries get in?
- Issue a time-limited pass for a plate before they arrive, or use Call-to-Open, an authorized phone call opens the gate for anyone without a plate to read.
- What about resident privacy?
- Privacy Mode still reads the plate to open the gate, it just doesn't save the image or a log for that vehicle. For disputes or incidents you'd keep standard logging on. Data retention always follows your HOA's policy and can change at any time.
- What does it cost?
- Most communities start around $3,500 for the hardware kit plus $299 a month, fully managed, on a 24-month agreement (about $3,600 a year). The exact number depends on your gate, lanes, and camera angles, send a few photos and you'll have an itemized quote within 48 hours, backed by a 30-day money-back guarantee.
- What if it doesn't work for our community?
- You're covered by a 30-day money-back guarantee: if the board isn't satisfied, we remove everything at our cost and restore your gate.
- Can a resident get locked out?
- No, the fallbacks stack. If a plate doesn't read (new car, dirty plate), Call-to-Open opens the gate from an authorized phone. Your existing remotes and keypad stay live as backups. And in a power loss, the gate's standard manual release applies, the same one your community has today.
- What does the board actually sign?
- A 24-month platform agreement, but it starts inside the 30-day money-back window, so the board sees the system run on your own entrance before the commitment is real. Cancel in that window and we remove the hardware and restore the gate at our cost.